Supplier star 4.4 (1000+ reviews)

AJ Madison Home & Kitchen Appliances Showroom

Appliance store

location_on 3605 13th Ave, Brooklyn, New York, 11218

65 Ranked #58 of 193 Suppliers

Company Overview

AJ Madison Home & Kitchen Appliances Showroom is a commercial kitchen equipment supplier specializing in Appliance store based in Brooklyn. 16,000-sq.-ft. showroom for major home & kitchen appliances, plus nationwide delivery. Product lines include Refrigeration. Rated 4.4 out of 5 based on 7586 Google reviews.

Performance Score

65

Ranked #58 of 193 Suppliers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 20 customer review comments.

Product Quality
85
Pricing
50
Product Selection
56
Customer Service
84
After-Sales & Warranty
54
Delivery & Logistics
78
Rating Consistency
47.7

Products & Services

Refrigeration

Customer Reviews

20 recent Google reviews analyzed for scoring

responsive staff · 326 washer and dryer · 273 appliance selection · 220 ordering process · 200 quick response · 182 chat support · 136 online ordering · 131 kitchen appliances · 82 attention to detail · 58 ice maker · 50
★★★★★ Aug 3, 2026

I called AJ Madison today to ask a question about my new Speed Queen dryer and I spoke with Santiago Di Santo and he was very helpful and very professional! Thank you Santiago!

★★★★★ Aug 3, 2026

Judy F was able to assist with a refund for an order I was unable to accept due to circumstances outside of my control. She was very understanding and helpful, was able to save me some money in refund costs as well which is greatly appreciated. I will definitely be return customer.

★★★★★ Aug 3, 2026

I had a great experience with AJMadison & my sales associate, Jonathan Gold, who helped me with ordering all appliances for an apartment renovation. He was thorough, called out any issues with my choices, offered alternatives & competitive pricing, which helped in the overall decision to go with AJM for our appliance needs. In what is a typically stressful and expensive order, he was very helpful with the whole process.

★★★★★ Aug 3, 2026

Many thanks to Abe Kupferstein for his assistance in my purchase of 4 kitchen appliances. His advice was very much appreciated.

★☆☆☆☆ Aug 2, 2026

After more than one month of trying to resolve this matter, I am extremely disappointed with how my case has been handled.<br><br>To date, I have incurred more than $8,000 in damages to my home as a direct result of a defective refrigerator. Throughout this process, I have repeatedly felt pressured to accept a broken appliance rather than being provided with the replacement or resolution that any reasonable customer would expect.<br><br>My experience with Gittsy has been incredibly frustrating. Communication has been inconsistent, my concerns have not been taken seriously, and I have been told

Rating Breakdown

5 star
1000+
4 star
100+
3 star
30+
2 star
30+
1 star
100+