Supplier star 4.2 (below 30 reviews)

ALFA International

Food processing equipment

location_on 4 Kaysal Ct, Armonk, New York, 10504

55 Ranked #149 of 193 Suppliers

Company Overview

ALFA International is a commercial kitchen equipment supplier specializing in Food processing equipment based in Armonk. Alfa International is a family-owned foodservice equipment provider that offers high-quality replacement parts and commercial kitchen tools to restaurants, supermarkets, and foodservice professionals in the U.S. Product lines include Food Prep, Bakery. Rated 4.2 out of 5 based on 12 Google reviews.

Performance Score

55

Ranked #149 of 193 Suppliers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 12 customer review comments.

Product Quality
70
Pricing
50
Product Selection
67
Customer Service
56
After-Sales & Warranty
56
Delivery & Logistics
50
Rating Consistency
32.1

Products & Services

Food Prep Bakery

Customer Reviews

12 recent Google reviews analyzed for scoring

★☆☆☆☆ Mar 26, 2026 Owner response

Cons and Liars<br>Avoid if possible.<br><br>Alfa was the importer of a slushy machine I purchased for 2500. I experienced electrical issues that resulted in the machine being ruined.<br>I went through a very lengthy and unprofessional runaround with Alfa for a warranty replacement. After two months of back and forth a rep at Alfa stated that the issue was electrical and fell under the 5 year warranty and that a replacement was being shipped out. I was told I'd have a tracking number emailed to me. After no tracking email was sent I reached back out. I was told by customer service that no repla

★☆☆☆☆ Jul 7, 2019 Owner response

will never buy from this i plp i purchased a part for my dough mixer and after the fact they took all the information they call me next day to tell me the card has some wrong with it.more or less i find out a gay took the number on a piece of paper! and they processes later what world they live in! and they call me next day to tell me that. leaving a message on my voice-male and i call back the guy i bought the part from he never answer my call had to talk to some one else and they send me the wrong part and they are very rude.

★★★★★ Oct 12, 2018

Great company.Buying parts from for last 30 plus years.People in customers service like Susan and Charlie always ready to help you .

★★★★★ Oct 9, 2018

What a great company. I remember the first time I walked through their doors Susan was so helpful. Great customer service. Very product knowledgeable. Susan is always over extending herself.

★★★★★ Sep 18, 2018

Me encanta el servicio que me Dan es lo que mas me gusta de alfa el buen servicio que me Dan estoy muy contento con este servicio.

Rating Breakdown

5 star
below 30
4 star
below 30
3 star
below 30
2 star
below 30
1 star
below 30