Repairer star 4.9 (below 30 reviews)

Automatic Equipment Service

Restaurant supply store

location_on 5 Orchard Ave, Ravena, New York, 12143

Company Overview

Automatic Equipment Service is a commercial kitchen equipment repairer specializing in Restaurant supply store based in Ravena. Services include General Kitchen Equipment. Rated 4.9 out of 5 based on 13 Google reviews.

Performance Score

71

Ranked #15 of 69 Repairers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 6 customer review comments.

Service Quality
76
Reliability & Accountability
78
Reasonable Pricing
50
Communication & Responsiveness
82
After-Service & Support
76
Licensing & Compliance
50
Rating Consistency
73.9

Products & Services

General Kitchen Equipment

Customer Reviews

6 recent Google reviews analyzed for scoring

★★★★★ Oct 13, 2019 Owner response

AES provides our business with fast and professional service. A friend in business.

★★★★★ Aug 15, 2019 Owner response

Excellent service and response time to questions

★★★★★ Jun 25, 2019 Owner response

We have two quality scales from AES and we get all of our scale-related products through them also (printer stickers, etc). They're always highly responsive to any issues that arrive with our scales and have always been helpful, timely, and pleasant. We would recommend highly!

★★★★★ Feb 17, 2019 Owner response

Whether a new install, handling all aspects of warranty or service-- AES is professional, timely and cost effective. Their follow up, follow through and customer service skills are top notch.<br><br>I would recommend them for any service they felt comfortable assuming.<br><br>Scott Amerault<br>Sr Facilities Director<br>Brinker International

★★★★★ Feb 4, 2019 Owner response

Knowledgeable staff, fair and honest prices.

Rating Breakdown

5 star
below 30
4 star
below 30
3 star
below 30
2 star
below 30
1 star
below 30