Repairer star 4.6 (30+ reviews)

Bbqgrillrepairs.com

Grill store

Company Overview

Bbqgrillrepairs.com is a commercial kitchen equipment repairer specializing in Grill store based in the greater New York area. Services include General Kitchen Equipment. Rated 4.6 out of 5 based on 39 Google reviews.

Performance Score

60

Ranked #45 of 69 Repairers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 20 customer review comments.

Service Quality
80
Reliability & Accountability
74
Reasonable Pricing
50
Communication & Responsiveness
56
After-Service & Support
58
Licensing & Compliance
50
Rating Consistency
36.2

Products & Services

General Kitchen Equipment

Customer Reviews

20 recent Google reviews analyzed for scoring

grill cleaning · 12 responsiveness · 8 value · 6 grill setup · 4 decent staff · 3 brand · 3 bbq grill repairs · 2 easy to schedule · 2 promptness · 2 regulator replacement · 2
★☆☆☆☆ Jul 13, 2026

My husband made an appointment for July 1st, which resulted in a no show. Followed by a rescheduling for July 5th, which also resulted in a no show. To be excused one more time for a later date, which... well that too was a no show. With receipts and text messages to confirm the details, to boot. I left a polite voicemail, but there was no call back for days. At this point we are on to a different vendor.

★★★★★ Jun 19, 2026

Good customer service!

★★★★★ May 4, 2026

I highly recommend Peter and his team. He did a thorough cleaning, and also replaced a grill knob valve all under 1.5 hours. The grill is so clean, and is as good as new. He was very prompt and responsive throughout, and I will always use him going forward for any grill-maintenance needs.

★★★★★ Apr 9, 2026

Fantastic job!!! Pete & crew came to clean my grill and I couldn't be happier! The grill looks and now functions like brand new. Not only did they do a thorough & beautiful job, but Pete also took the time to explain and give me a few tips on future care/maintenance.<br>Price was very fair for services received, plus Pete was easy going and pleasant to speak with....felt like I knew the guy!<br>It's not every day you find an honest, decent, & efficient hard worker. From booking the appointment, to arriving on time, to job completed, these guys did a great job. I highly recommend this company!

★☆☆☆☆ Jul 6, 2025

Called him to repair a grill. He told me to order the parts and then ghosted me. I've called him 5 times over the course of 2 weeks and not one return phone call or text. Horrible customer service.

Rating Breakdown

5 star
30+
4 star
below 30
3 star
below 30
2 star
below 30
1 star
below 30