Repairer star 2.5 (100+ reviews)

Imperial Dade

Distribution service

location_on 255 US-1 & 9, Jersey City, New Jersey, 07306

Company Overview

Imperial Dade is a commercial kitchen equipment repairer specializing in Distribution service based in Jersey City. Services include Smallwares. Rated 2.5 out of 5 based on 306 Google reviews.

Performance Score

40

Ranked #69 of 69 Repairers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 18 customer review comments.

Service Quality
40
Reliability & Accountability
39
Reasonable Pricing
50
Communication & Responsiveness
50
After-Service & Support
56
Licensing & Compliance
50
Rating Consistency
1.4

Products & Services

Smallwares

Customer Reviews

18 recent Google reviews analyzed for scoring

unloading time · 29 lumper fee · 10 wait time · 10 dock · 6 paperwork · 6 quick unload · 4 kind staff · 4 receiving process · 2 respectful treatment · 2 easy backing · 2
★☆☆☆☆ Jul 20, 2026

Trash place very rude people , Consider yourself in luck if you are out in 4-5 hours

★☆☆☆☆ Jul 13, 2026

Very bad place for unloading! 6hrs still waiting! Nabeton bacho musur joy

★★★☆☆ Jul 6, 2026

Overnight parking allowed on service road. Someone will knock your door around 5:30 am for paperwork and they will call you for dock. They open at 8 am so they will start offloading you after that. They will call you when they are done. Afterwards need to go back on service road park there and get your paperwork from shipping and receiving office.

★☆☆☆☆ Jul 2, 2026

Worst company to deliver a load to. If you arrive at night, the security guard in the car will tell you to park on the road. Around 4:00 AM, someone was honking and playing loud music, and at 5:00 AM they knocked on every truck door to hand out paperwork.<br><br>I had a 6:00 AM appointment but didn't get a dock door until 9:00 AM, and I didn't receive my paperwork until 12:00 PM. Because of the delay, I missed my next pickup. Very disappointing experience.

★☆☆☆☆ Jul 1, 2026

Another place that is on my " DO NOT DELIVER TO "list 6:30am appointment didn't get my paperwork until 12:30 pm<br>Lost my reload and had to wait till next day to get loaded and $ 250.00 lumper STAY AWAY DRIVERS

Rating Breakdown

5 star
30+
4 star
below 30
3 star
below 30
2 star
below 30
1 star
100+