Supplier star 4.5 (100+ reviews)

J. B. Prince Company

Restaurant supply store

location_on 36 E 31st St 6th floor, New York, New York, 10016

65 Ranked #60 of 193 Suppliers

Company Overview

J. B. Prince Company is a commercial kitchen equipment supplier specializing in Restaurant supply store based in New York. Industry-style racks offer chef tools, cookware & appliances at this professional kitchen supplier. Product lines include Smallwares. Rated 4.5 out of 5 based on 162 Google reviews.

Performance Score

65

Ranked #60 of 193 Suppliers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 18 customer review comments.

Product Quality
84
Pricing
46
Product Selection
56
Customer Service
90
After-Sales & Warranty
54
Delivery & Logistics
50
Rating Consistency
63.7

Products & Services

Smallwares

Customer Reviews

18 recent Google reviews analyzed for scoring

kitchen tools · 8 staff · 6 selection · 4 wide assortment · 3 book selection · 3 candy store · 3 tools for chefs · 2 seasoning · 2 rust · 2 money · 2
★★★★★ Aug 4, 2026

An enormous variety of kitchen accessories, trays, glasses, silverware, and plates. The place where every person working in hospitality would feel like they are at home. The payment terminal might have some issues when processing payments, therefore I suggest having a physical card with you. Customer service is very genuine and polite. Definitely worth a visit!

★★★★★ Jun 9, 2026 Owner response

Great layout of restaurant products. Clean space, professional associates, nice restaurant/kitchen appliances/design. Definitely visiting again.

★★★★★ Apr 17, 2026 Owner response

They were really helpful and there are plenty of options

★☆☆☆☆ Jan 22, 2026 Owner response

Exorbitant shipping, LOW quality!<br>I do professional baking and needed scoops. I bought 5 for $77, PLUS $16 SHIPPING!! They arrived 8 days later, and they were GOOD HOUSEKEEPING brand. I hardly find that a commercial brand. You can buy Mainstay at Walmart for $7 which is identical in quality. Go buy 11 from Walmart for $77 and use them until they fall apart. And save yourself the frustration!! I'M OUT $30 BECAUSE JB PRINCE CARRIES INFERIOR QUALITY PRODUCTS AND TRIES TO PASS THEM OFF AS 'COMMERCIAL QUALITY'. What a joke. ZERO STARS!

★★★★★ Nov 7, 2025 Owner response

Amazing staff and store! Incredibly kind and helpful with my choices (as I just started baking). Great items you can't find elsewhere.

Rating Breakdown

5 star
100+
4 star
below 30
3 star
below 30
2 star
below 30
1 star
below 30