Supplier star 4.0 (100+ reviews)

Jetro

Restaurant supply store

location_on 10110 Foster Ave, Brooklyn, New York, 11236

54 Ranked #152 of 193 Suppliers

Company Overview

Jetro is a commercial kitchen equipment supplier specializing in Restaurant supply store based in Brooklyn. Product lines include General Kitchen Equipment. Rated 4.0 out of 5 based on 662 Google reviews.

Performance Score

54

Ranked #152 of 193 Suppliers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 20 customer review comments.

Product Quality
75
Pricing
56
Product Selection
56
Customer Service
30
After-Sales & Warranty
50
Delivery & Logistics
70
Rating Consistency
38.9

Products & Services

General Kitchen Equipment

Customer Reviews

20 recent Google reviews analyzed for scoring

wholesale · 17 nice cashier · 15 long lines · 12 variety of products · 9 warehouse · 8 helpful managers · 7 bulk items · 6 responsive staff · 5 fast moving line · 3 product availability · 3 halal food · 3 bulk sales · 3
★★★★☆ Aug 10, 2026 Owner response

Price at times feel like you're shopping at wholefoods

★☆☆☆☆ Aug 5, 2026 Owner response

I called because I wanted some information, and the person who answered hung up on me.

★☆☆☆☆ Aug 4, 2026 Owner response

Unprofessional service and inconsistent policies at this location. I arrived at the store 2 minutes before the posted closing time, but the entrance doors were already locked. When I tried to enter at the exit door, the manager on duty refused to let me in, stating the store was closed. However, right in front of me, she unlocked the door and allowed another customer inside because she knew them personally.<br>When I pointed out this double standard, the manager responded with hostility and a terrible attitude. Closing early to the public while giving special treatment to personal acquaintance

★☆☆☆☆ Aug 4, 2026 Owner response

Worst place to shop

★☆☆☆☆ Jul 30, 2026 Owner response

Very disappointing experience. I was waiting in line for my turn, but the cashier skipped me and served the customer behind me without asking or informing me. When I told her I did not agree with what she did, she replied, "I don't care if you agree. Do whatever you want." I found this response extremely rude and unprofessional.<br><br>I spoke with the manager and explained what happened. I asked her to address the issue with the cashier in front of me because I was very upset, but she did not take any visible action. Eventually, another employee asked me to come to the next register and helpe

Rating Breakdown

5 star
100+
4 star
100+
3 star
30+
2 star
below 30
1 star
30+