Repairer star 4.6 (30+ reviews)

KitchenAid Appliance Professionals

Appliance repair service

location_on 2001 Marcus Ave, New Hyde Park, New York, 11042

Company Overview

KitchenAid Appliance Professionals is a commercial kitchen equipment repairer specializing in Appliance repair service based in New Hyde Park. Services include Refrigeration, Cooking Equipment, Dishwashing. Rated 4.6 out of 5 based on 67 Google reviews.

Performance Score

66

Ranked #25 of 69 Repairers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 20 customer review comments.

Service Quality
83
Reliability & Accountability
83
Reasonable Pricing
54
Communication & Responsiveness
65
After-Service & Support
64
Licensing & Compliance
56
Rating Consistency
42

Products & Services

Refrigeration Cooking Equipment Dishwashing

Customer Reviews

20 recent Google reviews analyzed for scoring

oven repair · 8 helpful staff · 7 washer repair · 5 courteous technician · 5 range repair · 4 refrigerator door · 4 thermostat issue · 3 refrigerator hinge repair · 2 parts replacement · 2 appointment confirmation · 2
★★★★★ Jul 20, 2026

My Samsung double oven wasn't heating right, tech showed up quick and got it sorted fast.

★★★★★ Dec 20, 2025 Owner response

Love it! He was such a motivated technician who fixed our Kitchenaid refrigerator immediately on the initial visit. Very prepared with the task given, for he brought all the tools as he arrived. He cleaned it quickly and at a very affordable price. Thank you very much.

★★★★★ Dec 10, 2025 Owner response

I was pleased with the Kitchenaid servicing provided by this company. Technician was professional and determined. He described everything that I needed to know in detail about my problem. I appreciate him doing that. The result was perfect and all at a reasonable price.

★☆☆☆☆ Dec 6, 2025

I've had the worst experience with these people ever. The repairman came to check our dishwasher and after charging $100 recommended replacing the whole motherboard. He put back the dishwasher in such a bad way that the door doesn't open properly, and the machine is sticking out an inch from the counter. I've called them three times and after a promise every time they don't return phone calls. I now need to get someone else to fix the mess up. Don't waste your time with these guys. I would give 0 star if I could.

★★★★★ Oct 22, 2025 Owner response

Our stove was consistently overheating meals, and we couldn't figure out why. Their stove thermostat repair corrected the temperature issue immediately. We now get perfect results every time we cook.

Rating Breakdown

5 star
30+
4 star
below 30
3 star
below 30
2 star
below 30
1 star
below 30