Supplier star 4.5 (100+ reviews)

Restaurant City NJ

Restaurant supply store

location_on 30 Wesley St, South Hackensack, New Jersey, 07606

73 Ranked #10 of 193 Suppliers

Company Overview

Restaurant City NJ is a commercial kitchen equipment supplier specializing in Restaurant supply store based in South Hackensack. Restaurant City is a restaurant supply store in South Hackensack. We are open to the public with no memberships. We sell everything, except food. We have tons of great deals on refrigerators, freezers, ovens, griddles, charbroilers, sinks, worktables, dishwashers, ice machines, wire shelving, and smallwares. And they are always in stock. Product lines include Refrigeration, Cooking Equipment, Dishwashing, Storage/Shelving, Smallwares. Rated 4.5 out of 5 based on 116 Google reviews.

Performance Score

73

Ranked #10 of 193 Suppliers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 16 customer review comments.

Product Quality
84
Pricing
60
Product Selection
100
Customer Service
70
After-Sales & Warranty
55
Delivery & Logistics
86
Rating Consistency
62.7

Products & Services

Refrigeration Cooking Equipment Dishwashing Storage/Shelving Smallwares

Customer Reviews

16 recent Google reviews analyzed for scoring

restaurant equipment · 9 selection · 4 attention · 4 product selection · 3 big inventory · 2 kind staff · 2 patient staff · 2 dollars · 2 management · 2 money · 2
★☆☆☆☆ Jun 25, 2026

Manager nabil is really rude

★☆☆☆☆ Jun 25, 2026

The manager nabil was really rude and arrogant

★☆☆☆☆ Jun 25, 2026

Manager nabil is a HORRIBLE person, the rest of the staff was great. Nabil had previously said we would have 10 percent off the last purchase but then, when we went to checkout today, he started arguing that he meant $100

★☆☆☆☆ Jun 22, 2026 Owner response

I bought a few glasses 2 days and tried to return them today because they were the wrong type and they refused to give me my money back and when I ask them for store credit, he told his worker to put the glasses back in my car. The manager is an extremely disrespectful human being, especially to someone that spends 10,000+ dollars a year there.

★☆☆☆☆ Jan 23, 2026 Owner response

I've spent tens of thousands of dollars at this store over the years on major equipment fryers, refrigeration, and other machinery. The inventory is good, but the pricing practices are a serious problem.<br>Pricing decisions appear to be entirely controlled by the manager, Nabil, and they are wildly inconsistent. Long-time customers who consistently purchase large-ticket items are routinely charged full price with little to no flexibility, while other customers receive immediate discounts on the same equipment.<br><br>This isn't about negotiation it's about selective pricing and lack of transp

Rating Breakdown

5 star
30+
4 star
below 30
3 star
below 30
2 star
below 30
1 star
below 30