Repairer star 3.9 (below 30 reviews) limited reviews

Walter's Equipment Service LLC

Commercial refrigerator supplier

location_on 10848 NY-365, Remsen, New York, 13438

56 Ranked #53 of 69 Repairers

Company Overview

Walter's Equipment Service LLC is a commercial kitchen equipment repairer specializing in Commercial refrigerator supplier based in Remsen. Does your restaurant's refrigeration need repair in Utica, NY? Call Walter's Equipment Service, serving Utica, Rome, Camden, Canastota and Sylvan Beach, NY! We specialize in restaurant and commercial refrigeration equipment sales and service. We service a wide range of equipment including walk-in coolers, deli and bakery cases, dishwashers, food preparation equipment and stainless steel equipment. Services include Refrigeration, Cooking Equipment, Food Prep, Dishwashing, Bakery. Rated 3.9 out of 5 based on 7 Google reviews.

Performance Score

56

Ranked #53 of 69 Repairers

Composite score from Google ratings, review distribution, and service/product signals. Drawn from 5 customer review comments.

Service Quality
67
Reliability & Accountability
57
Reasonable Pricing
65
Communication & Responsiveness
71
After-Service & Support
65
Licensing & Compliance
50
Rating Consistency
13

Products & Services

Refrigeration Cooking Equipment Food Prep Dishwashing Bakery

Customer Reviews

5 recent Google reviews analyzed for scoring

★☆☆☆☆ Jul 6, 2023 Owner response

They declined the service just because change the ownership of the business. The previous owner still a part of it. The maintenance staff yelling at front desk NO NO NO service for them. They are new owner . I don't want to go .

★★★★★ Jul 15, 2018 Owner response

Excellent service!!

★★★★★ Sep 3, 2017

In an attempt to save travel expense, as Walter's Equipment Service is close to an hour from my restaurant, I called another local company. The bearings in my hood fan were bad and making a lot of noise. The service man explained that it would either take seven hours to repair or I could purchase a new unit. Both costing around $1500. I decided to call Kyle for a second opinion. He had it fixed in half an hour. True story. I no longer worry about the travel expense. They are well worth it.

★★★★★ Jun 7, 2017

Called for service call on Monday and was all up and running by Tuesday morning. Very pleasant and prompt.. Thank you Dee and Kyle

★☆☆☆☆ May 24, 2017

Extremely rude office staff!

Rating Breakdown

5 star
below 30
4 star
below 30
3 star
below 30
2 star
below 30
1 star
below 30